“Very accommodating! Good place to stay while vacationing in the St Joseph, MI area. Complimentary oatmeal cookies are delicious too! We ordered the Bistro for dinner, food was great. Bummed they no longer offer their breakfast though. Overall, would recommend!”
“Staff was great. Housekeeping was so polite and welcoming. Rooms were clean and as described. The garbage cans out side were a bit rough as far as over flowing, no bags, things that hold cigarette butts were turned over and butts everywhere. Outdoor furniture was a bit rough and didn't look like it does online. Pool is way smaller than as it appears online. Coffee is made once a day and once it is gone, it is gone. They put it out at like 6 a.m. and by 7 a.m. you're lucky to get any and they……
“Pullout bed poor conditions waited hours for extra sheets and towels. No batteries on tv remote never got new ones on my stay. Door handle broke in bedroom door.”
“It’s been a long time since I’ve rated a stay low. I always take time to look at ratings prior to booking. Surprised this location was a 9/10.
It all started at check in, the two gentlemen working the desk were a bit odd to be working a front desk. They seemed a little out of it. They couldn’t figure out which rooms others have been booked into so they were going to rooms to check if anyone was in there already. They lost our paperwork and keys multiple times at the front desk while checking……
“The staff was wonderful, very kind, and helpful. The ambiance and location were great.
We stayed in a tent which was lovely in many ways, but there was a dog that stayed there before us and the floors had so much dog hair and even a huge ball of human hair. It appeared that they completely forgot to clean the floors. We let them know and they came and cleaned, rugs were vacuumed but hair just was moved around, still had clumps of fur and hair in multiple places it was really gross. It was……