8 of us stayed here and had a great time. Condo was Beautiful with fireplace, great view, comfortable living space. Dealing with customer service was a nightmare; not enough towels, "you can come get more" was the response. Listed on expedia as having access to sauna and hot tub, which are at partner facilties. When I called these facilities we were denied access both at Blue Mountain Inn and Mountain Springs Resort (I called both because contact info was listed for both in correspondence emails, very confusing). All in all a great trip but greater attention to detail in the listing would be nice so that we know what we are getting and perhaps a more informed and available front line staff.
Traveller from Toronto
Set amidst the mountains, this ski-in/ski-out condominium resort in Blue Mountains is within a 15-minute walk of Ridge Runner …More
Friendly staff, clean place and good amenities, within walking distance to the village... but our check in was delayed by 2 hours and we didn't get what we were promised! We had booked for 8 adults but we got a room for 6, after many calls to the reception, first they were gonna move us to a bigger room, but at the end they finally gave us a blow up bed, we also had booked a room with outdoor jaccuzi but we didn't have that.
Traveller from S
Situated in Blue Mountains, this condominium resort is within a 10-minute walk of Ridge Runner Mountain Coaster, Blue …More
I was angry at first when I got there, the owner of the condo is there without notice, so the receptionist tried to put me in the different condo without pool. Finally after I said no and they gave me the same condo in different unit 216 and the pool right behind it, is nice place and they letting me check out till 2 PM.
Traveller from canada
Situated in Blue Mountains, this condominium resort is within a 15-minute walk of Ridge Runner Mountain Coaster, Plunge …More