“The room is clean. The staffs are friendly and very efficiency. The breakfast is great, authentic UK style breakfast. The view is super great! There is a very cute and very smart dog.”
“The room condition is clearly old and worn off especially for the toilet. It’s clean though. The hotel needs a renovation to bring the client experience to the next higher level. ”
“Beautiful location and so much potential but this place needs significant upgrades. Even the smallest bits of paint would be an improvement. Our bathroom door was tipping on the hinges, paint peeling everywhere including in the beautiful restaurant alcove. And the manager/host was playing TikTok reels at full volume in the lobby. Very poor running of this place.”
“Expedia did not book me the lake view room I booked. The hotel tried to put me with a view of the dumpster and garbage. I refused it. They gave me an old hill view room over the public bus stop.
Not the lake view room I imagined on Loch Lomond.”
“The room is big, and it has everything you need for 1 or 2 nights stay. Very close to supermarkets, easy to buy groceries for your trip. However, it is slightly far from the high street. It takes some time to walk to the city centre, especially during rain.”
“Rooms had tires and dirty carpet but very clean bathrooms. No A/C and no screens on the windows. Restaurant and food were excellent. Pictures in listing were very “generous” and seemed like a misrepresentation. Views and staff were amazing.”
“The location of the hotel is wonderful. One of the rooms there was very little water in the bathroom when we mentioned to the staff we were asked did you turn the tap on all the way . The breakfast was average .”
“Nice room with a good view — had everything you need for a comfortable stay. The restaurant and bar were great, and the staff were friendly and helpful throughout.”