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The staff was very helpful and friendly. The shuttle bus was very useful and the drivers were also friendly. The breakfast was the the weakest link. Other than that, we enjoyed our stay.
Two hotel staff members in particular were incredibly kind and helpful: Magdalena (one of the maids) and Ann (one of the servers at the conference meals), going above & beyond their duties. They made my stay much more pleasant.
Booked this hotel for pool & free airport shuttle. Hotel was very hard to find from main road the entrance is in rear. Evening reception was disappointing but breakfast made up for it with a great selection. Booked this hotel because of the pool for the grandkids. When they went to use it were told ...
My only beef was the stopper on the bath tub stuck, I asked the front desk to send someone up to fix it. but no one fixed it..
Easy and early check-in. Needed handicapped parking and it was provided. Easy to reach convention center by skywalk without having to worry about the weather. Nice bar & dining area. EXCEPTIONAL staff from check-in to dining. Nice big and clean room. We were hoping for a mini-fridge, but room did ...
I really enjoy the stay. All of the staff were nice to me. One thing that I really didn't like is that they had a gate, I had my friend pick me up outside the hotel cause he couldn't get in the parking area.
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