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The staff was kind and helpful. The lobby was clean and the breakfast area was nice. The bed was very uncomfortable and the air conditioner was a loud unit in the wall.
The hotel and room were very good. Our room was very clean and the staff was friendly. The lobby was modern and well set up. Breakfast was a disaster not only for us but we heard many complaints from other customers and saw several screw ups with peoples breakfast orders. Eggs Benedict was brought ...
The hotel is newly renovated, clean and nice. The shower space is a little bit small. We have our breakfast at the restaurant and been over charged 262.00 .. Luckily I noticed and the manager verified refund me the money.
Very clean, pleasant staff, ample parking, comfortable rooms, beds and pillows. Not so quiet as you could hear people in other rooms, especially the one above
Staff was great...Room clean..even though they were carpet cleaning the whole hotel while we were there. Biggest disappointment : Expedia had fotos of pool and hot tub...NO HOT TUB. We were bummed All in all it was OK ...Thank you
Quick check in and friendly staff. I like knowing what you get so in that sense similar to all Courtyards. Good location to go for a run and not far from any of the Ithaca sites.
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