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I did not have enough time to enjoy this experience: comfortable, beautiful, historic. Filled with a sense of place, and the complete opposite of the usual generic hotel experience.
The initial response shouldn't be that the customer made an error on the reservation. Challenges experienced during check-in between Expedia reservation, hotel personnel (person is no longer there) who made the final reservation changes, and the onsite person. Once I produced the hotel copies of ...
The hotel had just completed an interior/exterior renovation & was in excellent condition! Staff, breakfast & valet parking personnel were all polite & very accommodating! Would definitely stay here again & recommend to others!
Pet friendly: had a little sign with the name of my dog at the concierge desk with treats. Most front desk hotel staff look at you like an alien when you bring in a dog (even if it's a therapy dog). They were wonderful here!
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