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Front desk check in was smooth, room was clean and it was nice all rooms having a balcony. 3 pools available and a Jacuzzi with a small bar right next to it. A restaurant overlooking the beach for a buffet breakfast is refreshing in the mornings. I ordered lunch for in room service and Neto was great ...
We stay here every time we are in Mazatlan. However, this time checking was a hassle. Our room was not ready at checkin time. We didn't get into our room until 440pm. Also, I paid cash for the room and when I asked for a receipt, was told I would get it when received my room key. When I asked for ...
bartender at small pool kept trying to put cheap tequila in margarita, smelled and tasted like kerosene, need to step up quality of booze, no entertainment,
when I got there at the front desk the guy couldn't find my reservation cause my name was spell incorrectly he was so nice and helpful, he connected me to Expedia directly and everything was fixed fast! Thank you, you guys have the most helpful and friendly staff!!!!
The hotel staff was wonderful, friendly and helpful. The dining staff went out of their way to ensure we were satisfied with the meals, and even had the cooks prepare fried fish one night at dinner when there was only grilled options available on their buffet.
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