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We were given a room on the fourth floor (the elevator only goes to level 3 so u have to carry/walk one floor every time). We asked if we could get another floor (but we were told that the room would be smaller), we declined a smaller room. The room has an A/C unit but it doesn't work (thankfully ...
Perhaps because we were coming from North America, we were disappointed in the size of the room. (No place for a swinging cat!) The photo gives a different impression. But we had a window and the air conditioning worked.....
No complaints, this place is organized, clean inside & out . The staff was knowledgeable & willing to help . The complementary breakfast was very substantial , with cereal, toast, pastries, fruit, yogurt , coffee & tea.
Booked this hotel by chance and boy was I pleasantly surprised. They were undergoing renovations so the first floor was a little messy, but overall the hotel was wonderful. Many reviews complained about the small rooms and bathrooms, but that seems to be normal in Europe. I thought everything was ...
This is a great hotel, well situated for tube stations and buses.The staff were friendly and helpful. The room was cleaned daily and the beds very comfortable. We felt safe. The nights were quiet - no outside noise or noise from other rooms. I recommend this hotel.
Good location for the Royal Albert Hall concert I was going to. Price good for area, but no toilet or shower facilities in room - had to use communal ones in corridors. Continental breakfast ok, but would have preferred full english.
Great hotel with one big exception - no hot water in the shower due to a problem with the boiler. Staff would not compensate us for no hot water except to say that we could get a discount on our next stay there. We explained that we will not be returning to London. It was unfortunate, because the ...
This hotel is on a lovely street close to bus and tube service. I felt safe at night as it is in an area with many local pubs and restaurants and was well lit at night when returning from a day of sightseeing. The beautiful park across the street made it an exhilarating way to start the day the next ...
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