“I would not recommend this stay to anyone. I booked a cottage. When I got there close to midnight, there was insects crawling around. They changed my room to only have plumbing issues where as soon as you turn on the sink the floor flooded with water accompanied with spiders, for them to have to change me again to a very small room which is not what I paid for. Requesting a full refund immediately for this horrible experience. Waiting on Nicholas (manager) who can’t even make a decision without……
“Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze.”
“Slechtste “hotel” ever. Alleen cashbetalingen zonder bonnetje, geen WiFi, geen warm water, smerige badkamer, geen restaurant beschikbaar, beveiliging gaat nog voor 18:00 uur naar huis en laat de poort wijd open. Staat niet juist op de kaart aangegeven. Gaten in muskietennet. Enige goede punt is een koelkast beneden met koud bier bij gebrek aan maaltijd. Ongelofelijk dat dit hotel nog bestaat. ”
“I slept in a simple tent, the bed was nice.
Good food, tastful Tilapia.
Good conversations with the staff, especially with Jean Marie (Pfaff).
Next time I will leave the bike on the pier, the road to the resort is too bad!”