“Staff was overwhelmed and still calm and helpful.
2/3 elevators have been out of order for a long time and there is no plan to fix them that the staff is aware of.
How this could ever be safe is beyond me. If there was an emergency how would they evacuate?
The tub did not have us drain plug in it, or any apparatus in the drain system to connect the plug to when the maintenance man came.
It seems the staff here are working very hard but there is no plan for maintenance of essentials like……