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Staff was excellent but your beds are so stiff also couches. Rooms need update but love the view of the ocean. Maybe make a room service menu available in the room. But I would definitely stay there if there was up date with bed and couches
we were there from Nov 10 - 17th and i loved staying at the inn at mazatlan even with the construction noise, our room was 3107 in the inca building was a little noisy but i loved our room and the staff are the best especially Alfonso, he is such a asset to this hotel, so helpful and warm and also ...
The hotel was beautiful, staff incredibly helpful and accommodating.. Pros: view, breakfast, beach access, clean rooms and lobby, staff, and pool area Cons: Beds were not comfortable, language difficulty
If you are looking for an American hotel experience, this hotel is probably not for you! It's design is unique in that the rooms all center around the pool, and so many, if not all have a pool or pool/ beach view. This leaves all the corridors on the outside of that ring. None have enclosed windows ...
Very good deal with a breakfast included. sorry that linen was not clean and the hot water was not hot at all. These two things are what I look for in a hotel..Maybe it lacked enough staff as it was full for the days I stayed.
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