Find 3 Star Hotels in Medina, NY from $77

"The rooms were only soft cleaned when we checked in. The bedding was not changed. You can tell the bed was just remade. The toilet paper roll was near empty, it do not have that “toilet paper fold”. There was only one wash cloth and two towels in the room. We checked in with three people. The body wash and shampoo containers were empty. When I spoke with the front desk the looked at me, dumbfounded, and just said “okay”. After a brief pause I asked for clean towels and wash cloths. The front desk clerk said “well, I have to check to see if we have any clean”. Mind you, I used this same hotel last fall and had a similar experience. They “ran out of towels” and we had absolutely none. When I requested a refund the manager called me a liar and refused because I had already stayed there. This time I checked out after the first night. Still waiting on a promised refund of the second and third night. Do not use this hotel!! You will be disappointed. "

"Nice clean, quiet room. "

"room was clean"

"Clean and well organized kitchen. Spacious living area with basic but attractive layout and decor. Having a separate bedroom was very nice. The grooming area, with lighted mirror, sinks, closet, abundant drawers was separate from the toilet and bath which is nice. One glaring oversight was positioning the bed directly and almost touching the heating/cooling unit. No one enjoys sleeping with cold or hot air blowing on them. I turned it off for the night, grateful that the weather was temperate. Very quiet in the halls and no neighbor noise through the walls. Breakfast was excellent and looked after by a helpful attendant. Loved the dark brew coffee. Thanks! "

"The bed was the most comfortable I've ever slept in. Nice updated room. The walls are a bit thin, but it is a historic building, so I expected it. Fantastic stay and I highly recommend!"