“I loved the hotel and the property - so beautiful and layout was attractive and very inviting; loved the night of music under the canopy, fire pit by the lake, etc. Enjoyed being at the public lake and on the paths. Our only downside was the check in that took over an hour - had nothing to do with the hotel or staff - since that was all great! EXPEDIA messed up our reservation even though I had confirmation etc......and hotel did not have our room reserved. It was a nightmare because……
“Didn't like room, the odor and the activities and the noise. Didn't like the business aspect so my rating is one star for everything and overall one star!!!”
“I arrived at this hotel at around 10:30PM on August 18 to check in to my reservation for my one night stay with my husband. The receptionist told me that there were no available rooms. She said the reservation I booked on Expedia should not have gone through. She also said that they were only allowing 3 night stays because they were busy for college move-in day. So I asked if they were still going to charge us and she replied no.
We didn’t want to inconvenience her so we decided to stay at a……
“The staff there are what really makes the hotel stand out in my opinion. I used to live in hotels while i was looking for places and I’ve seen them all! This place was significantly different in that the staff were so helpful to my son and I after our flight got canceled… I called them up and they kept our first room for us and made sure to clean another room and check us into that room early… at no extra charge… they also have a wonderful breakfast, I felt safe in that area while visiting, the……