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A beautiful natural place with excellent lake and volcano views. Gardens are marvelous and people is very nice. We went in a romantic holiday but is also a great place for families and kids.
The hotel is very good with a breathtaking view of Lake Atitlan. The location is great within a short walk distance to Calle Santander for local shopping. The gardens are beautiful and well maintained by Don Tomas. Our room was comfortable and clean. The staff provided great service. The restaurant ...
We stayed 2 nights because we wanted to experience the town during the market and outside market times. It was chilly at night so the hotel staff lit our fire in the room making it cozy. We enjoyed the meals in the dining room, especially breakfast with the view out the large windows into the ...
Staff was professional and helpful. The location and view were perfect for us. The restaurant had a beautiful view of the lake and volcanoes. The food was delicious. The pool was big enough for a good swim. I would go back there tomorrow if I could!
We had some communication issues on arrival (we have no Spanish and the staff have limited English). The triple room we had booked for our children was assigned already, so we were given two others at no extra cost. The next day we were allowed to chose which rooms we wanted to keep. Staff were helpful ...
The hotel has an amazing view of the lake and the facilities are very nice. The rooms are very clean, beds very comfortable. The food is OK, nothing special about it but the staff is friendly and welcoming.
Friendly knowledgable considerate staff and owner. Breakfast was delicious. The layout was unique and the atmosphere was artistic. You have a beautiful view of the lake. A nice spot to relax or go see ceramics and textiles being crafted.
The facility was amazing for the price! Clean, comfortable, friendly staff, close to activities, panoramic views, free amenities: jacuzzi, sauna, and kayaks! A true little gem.
They need better instructions on the location. This suite is located within The Riviera of Atitlan hotel and it's confusing trying to find the location. The phone number provided is not available on the weekends. They need a number 24/7. Finally, we didn't get room service at all. At least one day ...
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