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The mattresses on the beds in the room were a bit hard and the air-conditioning did not work, which was a big problem as the room was stuffy. The Expedia web-site said that it had air-conditioning -- but it did not work !!!! So the Expedia web-site was wrong and misleading. The only alternative was ...
The idea of staying in a former convent dating back to the 1500s is what lured me in. From there, every step was handled adeptly by staff. Reservation confirmation received in timely manner. Question regarding storing luggage answered quickly (yes, they will store it if you arrive before your room ...
The staff was very friendly, room was cleaned daily, and they had a nice breakfast. Negatives were the bed was a bit uncomfortable, and when I went to check out, I had to show the young man at the desk how to use the credit card machine myself (a little unprofessional).
Well located within 10 minutes walk to historical centre. Decor was tasteful and unique...an eclectic art deco/classical/modern mix. Immaculately clean. High quality bedding. Air conditioning worked very well, shower was nice, bottled water was chilled and complimentary. There was a bar fridge and ...
Hotel is well served by public transit. Our hosts were outstanding. The breakfast provided was a very good start to days witnessing the stunning art and beauty of Florence.
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