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Overall, it's a very nice hotel. American hotels, including Holiday Inn Express, is often one notch better than those in the US. Checkin: We had a little problem with the check-in process. It could be Expedia's fault or the hotel's fault. But the staff sent us to the room first and sort it out. Non-smoking ...
Good location and friendly staff. You can find a better hotel but you have to pay more. I stayed at this hotel 2 years ago and I stayed again. Breakfast is not even worth to try. It is Shanghai. Food is everything. We went to a dim sum place nearby.
Stayed here on 6-7th Oct. The shuttle driver was so nice and helpful during the pick up and drop off. The luggage person was super nice to help my luggage and introduce me the service for the hotel. The hotel is clean and close to the airport. I have a very good experience there.
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