I stay here every time I'm in Houston, for business or for pleasure. The location is gorgeous, great shopping & restaurants nearby, the hotel is fantastic, especially on the lake side. During my recent stay, Michael really went above & beyond to make me happy, and the staff in general is awesome. The breakfast is great too! I'll keep coming back.
Traveller from LA, CA
Situated in a shopping district, this hotel is within 3 mi (5 km) of First Colony Mall, Sugar Land Ice and Sports Center, and …More
I stayed at Houston Marriott North the following 2 nights after this stay. Room was comped by board I serve on so I was unable to rate that hotel.
All was good except for your bar staff. Very slow and rude. It was the talk of the bar area for 2 nights in a row. Confused about tabs. Both bartenders were horribly slow and seemed bothered by us. I witnessed the (female) bartender literally text on her phone while a customer was directly across from her waiting on a pen to sign his tab. Several of us saw this and he literally waited a good minute and 1/2 to ask her for a pen. When she handed it to him she went right back to phone. Also, a colegue of mine ordered a mixed drink and (male) bartender asked her to assist him and she said she didn't have time she was busy.
I own a service business and I know I would like to know if this happened at my locations.
Again, service was so bad I just had to communicate this to you company.
My stay at HoustonMarriott North was on Nov. 9-11 with the SCWA group.
Located in Sugar Land Town Square, this hotel is within a 15-minute walk of Sugar Land Ice and Sports Center and First Colony …More
Stayed 4 nights. We were warned about remodeling going on so fitness room and laundry were unavailable. We were given free passes to a gym nearby. Room was comfy and quiet and well appointed. Breakfast and dinner buffet is included along with 3 adult beverages per guest, per day. Full, free bar. Beer, spirits, wine, and a friendly server who will mix anything you want. Managers mingle at breakfast and dinner and you feel welcomed.
Traveller from Youngstown, NY
Located in the heart of Sugar Land, this hotel is 2.8 mi (4.5 km) from Sugar Land Ice and Sports Center and 2.9 mi (4.7 km) …More