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Check in lady is wonderful and very helpful, she lived in Houston (forgot her name). I missed my flight and had to re-check and keep my same room and despite having a full house the check in lady from Saltillo is also Fabulous, (forgot her name too) Overall all staff people are good, from the valet ...
A bit dated in certain areas of the hotel, but overall very comfortable and unbeatable in price and location for what you get. Close to many restaurants and within walking distance of everything.
Everything was perfect. Except that the indoor pool was in renovation and when i made the reservation it was specially for the pool and it was closed. And expidia had not idea about that.
Staff is super friendly and helpful! Room and hotel was super clean. Beds are comfortable. Pool was refreshing and they provide towels. Incredible views! There's some touristy restaurants walking distance from hotel. <5 minute walk to OXXO to grab some snacks.
Everything was very good but in the bathroom the light was hanging not properlyfrom the ceiling . And one of the chairs the seat was loose and pinched my finger
The staff was courteous and bilingual. The room was spotless. If you forgot something like a toothbrush, they had items in the room already. Most hotels you have to ask for them at the counter. They had a nice jacuzzi and clean pool. It is on the ocean front but near everything in the city! Their ...
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