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I am big on customer service and the staff here gets an A++ for that. They are the only reason I would return. There was a dirty pair of socks on the floor in my room that belonged to the guest before me so I wasn't pleased right away. I called the front desk and they sent housekeeping right over. ...
Athough the room was clean it had a musty smell. The location was good because our stay involved a boat at the marina. Two other restaurants about a 20 min walk away. Used a ride service to go down town
Easy check in, pleasant and efficient staff. Reservation was upgraded to a view of the estuary with CG Island across the channel. A sidewalk runs along the water's edge, right behind the motel. Easy access to Oakland, or Alameda, although road construction has added a few small detours. Bed was firm, ...
Woke up to a beautiful sunny view from the 17th floor. The bathroom was spacious and clean. The shower was modern and inviting. The service was friendly. I only wish it was possible to get a later checkout than noon so I could’ve enjoyed my morning a bit longer.
Breakfast is lacking, a lot. But besides that it’s a nice hotel.
My only complaint is the pull out sofa bed was very uncomfortable. I could feel the bars through the mattress. I have stayed here before and used the sofa bed and didn't have this problem. The other problem with the sofa bed is that it was so close to the chair at the side of the bed that I could ...
Me and my wife had an amazing time at your hotel. Staff was really helpful with anything we needed. The atmosphere was amazing indoor pool, and hands down the breakfast is wonderful. Thanks to Victor and his staff for such amazing food. We will def stay again
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