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Located in the middle of Banff. Rooms are well appointed and clean. Beautiful hotel, well kept and up to date. Can't say enough about the staff, always attentive and polite. The only thing that I could ding them on was the bed. Pretty stiff and woke up every morning with a backache.
We had a good experience at the hotel, we travel with a 4 years old, and we enjoy a lot the "very kid friendly environment" We had to change room because the first one was very noisy during the night. The staff of the hotel was very helpful and kind, though we ended up paying and extra fee because ...
Great location above the town - splendid mountain views - walking distance to gondola and hot springs - free bus transportation into town - several options for dining - each staff member was charming and friendly and eager to help in any way/
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