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4 star Palace Resorts hotels in Cancun, Quintana Roo

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Sun Palace Couples Only All Inclusive - Cancun Hotels
Rating: 4.0 Stars
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Sun Palace Couples Only All Inclusive

Blvd Kukulcan Km 20 Hotel Zone, Cancun 77500 - Map
"Nice hotel close to the beach"
Hotel rooms are pretty awesome. Large, clean and in good condition. Over all this hotel is pretty good and right on the beach. You are positioned at the end of the hotel zone, so to head into the entertainment area you have to catch a bus or taxis, so if you want to go out every night this hotel is most probably not for you. Being all inclusive the selection of food and drinks was really good, not all buffets - really nice al la carte Italian & Thai restaurant. This hotel appears to be smaller & more boutique than other hotels on strip, great pools and plenty of sun lounges. We had a problem on our first night with the neighbouring guest room partying til 4am in the morning. The noise was extremely loud. We contacted hotel staff several times that night & the problem was not rectified. We didn't get any sleep and we had to speak to management the next morning for a room change. They did change our rooms but didnt seem to care about the problem on the night. We literally called reception four or five times from 2am to 4am but they were not interested. Don't just go here because of the resort credits. We had $1500 in resort credits but couldnt use it all. The credits can only be used on certain tours and other services such as spa services have a limit set. You also have to pay the taxes (in cash or credit card) on whatever you spend your credits on. Overall the hotel is good, however we experienced an issue as described and it seemed that hotel staff did not really care.
Traveller from Western Australia
A 30-minute drive from downtown Cancún, the Sun Palace Couples Only All Inclusive sits on a secluded strip of land, the …More
Isla Mujeres Palace Couples Only All Inclusive Resort - Isla Mujeres Hotels
Rating: 4.0 Stars
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Isla Mujeres Palace Couples Only All Inclusive Resort

Carretera Garrafon, Isla Mujeres 77400 - Map
"Lovely beachfront hotel "
This all-suite, adult-only hotel is beautiful, quiet, and outside of the main area of town on Isla Mujeres. The staff is wonderful, attentive, and the pool and beach are very beautiful. Rooms are spacious, well air-conditioned, and comfortable. The food was very good - we did the beachfront dinner a few nights and enjoyed that very much.
Traveller from Portland, OR
This couples-only all-inclusive beachfront resort is 5 km (3 mi) from downtown Isla Mujeres and less than 10 km (6 mi) from …More
Beach Palace Resort All Inclusive - Cancun Hotels
Rating: 4.0 Stars
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Beach Palace Resort All Inclusive

Blvd Kukulcan Km 11.5, Cancun 77500 - Map
We had decided to extend our stay in Cancun another 2 days we were staying at Le Blanc Palace (sister hotel to Beach for adults only)and it is an amazing however more expensive. We choose to stay here due to food and all inclusive. The room we originally were placed was dirty, the jetted tub still had about an inch of water in it with drain closed with sand along the side of the tub, coffee pot still had coffee grounds in it, the creamer/sugar packet had junk in the bottom that coated the bottom, their were amenities missing, the table was glass and had greasy streaks on it, the shower door didn't look like it had been cleaned, the mirror had specks that looked like someone spit on it, the door was dirty around the handle, and the air conditioner was blowing directly on the bed. The manager moved us rooms which was cleaned however the ac didn't work so they fixed that.
A Traveller
Nestled on the beach, this Hotel Zone resort is within 1 mi (2 km) of Acuario Interactivo and La Isla Shopping Mall. Museo …More

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