“The property is old and in desperate need of a major update. The room a/c didn’t work and it was loud. The walls and floors had marks and were dirty. The pillows were half the size of standard ones. The shower floor was moldy and we had to shower with shoes on. The furniture in the room and in the lobby was broken, stained and gross. The pool water color was yellow, and the pool deck was in need of repair. There were no “do not disturb” signs available and in spite of the door being locked and……
“Front desk closes at 7pm, could not check in and had to get a room at another hotel 20 miles away.
Very annoying, will never stay there. We make the trip between Columbia and Charlotte regularly and we were hoping this hotel, that looked cute on the website, would be our preferred place. Bar/restaurant was also not open on Sat night at 9pm when we arrived. There was only 1 other car in the parking lot, it actually looked like the hotel was permanently closed.”