“I need the response since the message sensed for a week.
I stayed at your hotel and checked in on July 29. At check-in, a $200 security deposit was authorized on my credit card.
I would like to ask when this authorization will be released or refunded. As of today, after a week, I have not yet seen the refund or release reflected in my credit card transaction history.
Could you please check the status for me? And please do feedback the process. Thank you.”
“Property was well maintained and the rooms were so thought out from there coffee pot to the slippers and bathrobes!!!
Staff was very courteous.
Nookies was a great place to have breakfast and there freshly made donuts are so tasty and delicious.
I highly recommend staying there for a the beautiful views and the quiet rooms.
Well go again”
“Beautiful hotel. Our room with a view of Long Island Sound was perfect. Excellent restaurant. Our waiters Kevin and Marsha were very attentive. Only negative, there were no lounge chairs at the pool, only on the beach. And not that many. We would definitely return if we were going to be in the area.”
“The room was spacious and clean. Close to new haven union station, yale university and downtown. We enjoyed the pool, gym and the rooftop. Check in and check out process were very smooth. Sarah was very responsive to our questions. Would def stay here again.”