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Hotel Acores Lisboa - Lisbon Hotels
Rating: 4.0 Stars
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Hotel Acores Lisboa

Av. Columbano Bordalo Pinheiro n.º 3, Lisbon 1070-060 - Map
"Air conditioning"
We rented 2 rooms, one had a noisy air-conditioner, which caused the 2 persons in the room to have sleepless night. When we asked the staff at the front office for help, the lady was quick to suggest if the occupants would move to the 5th floor, it would be no problem. Then the gentlemen took over as the lady finished her shift. The men were slow and reluctant to move the occupants, instead sent a staff to listen to the two rooms air-conditioner and evaluate them, which was fair to us. He then reported back, whether he said it was noisy or not we didn't know. After waiting for a while we asked them again what they were going to do as we were about to leave for other destination for the day. At first they said another knowledgeable person was already there, which turned out to be false. Took few more phone calls to tell them that what they said wasn't true. Finally a staff came and changed the filter which was extremely dusty and that solved the problem.... the machine was working hard all the time that was why the great noise. So maintenance of the machines weren't kept up for a hotel, and the avoidance of being truthful for delays by the male staff including the manager was not professional.
Traveller from Toronto Canada
Located in Sete Rios, this hotel is within 1 mi (2 km) of Center for Modern Art and Gulbenkian Museum. Castle of Sao Jorge …More

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