“Place was great didn’t have towels but host provided them in a timely fashion. Problem with this facility is there is no outside access past the lobby the rest of the area requires a magnet key fob system to move from area to next area to access you rental. If you arrive after hours there is no way to get to your rental bc the key fobs are inside the rental behind the locked doors. I arrived after midnight due to work schedule luckily the key fob system was acting up and I found one entry……
“I like it that it’s pet friendly, you have a beach view is awesome and pretty clean all around ,
We came in late and can not see the house number and every house have their name in visual but not the birds and paradise also it took us a long time to find the lock box .
One of the twin bed is broken and my daughter fell and hurt her self … they should not hide something like that ,it’s dangerous so we made sure to check all the chairs in dining and two is broken . They should also have a better……
“We booked this house for a weekend stay in Galveston. The house was as advertised for the most part, except the air conditioner did not work. It was very hot, humid, and not pleasant. The outdoor trash cans were also very full from whoever had stayed there before. We were not able to stay and went back home the same night because of the lack of air conditioning. We requested a partial refund several times, but nobody responded since we were unable to use the property as intended. Our request has……