“Our room was smelling of paint when we checked in.
The airconditioner in our room doesn't work which made it difficult to sleep at night. We were told they were working on it but doing an online seach revealed this is an ongoing issue based on many guest comments to the extent the stopped advertising they have airconditioning, altough some rooms still have airconditioming sign on expedia info pages.
The food is abundant but material used appears to be lowest possible quality. The restaurant is……
“Other hotel guests were out of control, lying around reception on sofas for hours, shouting at each other. The experience at breakfast was a free for all, the waste of food by guests was not controlled, the management had lost control. I requested an additional bed at booking but got charged another 90 euro for a sofa bed. I have stayed at many hotels for business and pleasure and would say that this was one of my worst experiences in a long time, I would not recommend this hotel to any family……
“We arrived not knowing what to expect and after our room was allocated, all fears were alleviated. The hotel is fantastic, the staff are wonderful and the breakfast is superb. Couple of small caveats, the pool is smaller than it looks in photos but still very pleasant and if all else fails there is the Black Sea on the doorstep.
If I could rate it six stars I would.”