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Don't like to wear a tight plastic band to prove that we stayed in the hotel. 5 nights to sleep w that band. So unconfortable
Great views and service. Food was very good. Great resort size for families. Shows and entertainment everyday. Pools were super clean and hotel was very clean. Would def recommend
Great staffs friendly people nice place to stay for family
Nice Hotel Close to the beach, great pools, Staff! Expedia's offer was for a "Club" Level room but confirmation at hotel was for a basic room, There was remodeling going on so lots of Banging noises.
Everything was excellent with our swimout room.. I have a big issue with pressure of trying to sell time share when I paid full price for a vacation. They also allow people selling things to hassle you while on secrets beach.
This is my first trip to Mexico. Staying at the Sheraton was an excellent choice. I love the resort, the staff is super friendly and helpful. It is a well manage resort. Taking a cab to Malecon or to the marina was inexpensive. From the hotel, we were able to take a cab to Mismaloya and enjoy spending ...
Nice hotel, fabulous staff, rooms, particularly the shower needed cleaning and maintenance. Food was good, more limited since this is low season but tasty and varied.
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