Find 4 Star Hotels in Stevenson Ranch, CA from $157

"This is the best hotel. Safe location. Very Clean, VERY. Everything is in working order. They give you a huge fresh breakfast with really good coffee. Everything you need. Mario who runs the breakfast is so sweet and everyone at the front desk is very kind Dominique, Ingrid etc.. I stay here a lot for my job and it really feels like home away from home. "

"I stayed at Sheraton Universal Hotel for two nights in a two-bedroom suite with a sofa bed sleeper, as we are a family of five. The biggest advantage of this hotel is its location. It’s extremely convenient for visiting Universal Studios Hollywood. The room itself was spacious enough for our family and generally clean, which we appreciated. However, several issues made this stay very disappointing for the price point. One major issue is that the Jacuzzi was out of service, and this was not communicated at the time of booking. That was a letdown, especially since amenities like that often influence hotel choice. On top of that, we had ongoing problems with guest services. The first night, we called twice requesting bedding for the sleeper sofa, which was not provided in the room. Both calls went unanswered and the bedding never arrived. The second night was worse. We called three separate times and still never received a fitted sheet for the sofa bed. We had to make do without proper bedding for the entire stay, which was uncomfortable and unacceptable for a suite meant to accommodate five people. Overall, while the location and room size are good, the lack of communication, unresponsive guest services, and missing or unavailable amenities made this a frustrating experience. I would likely choose a different hotel in the area next time."

"Huge mixup with our room/reservation. Super frustrating. Do not trust their AI text “concierge”. No one at the hotel manages it and it has a life of its own. Hotel is being remodeled which we didn’t know about. Made the stay noisy and felt less than ideal since restaurant is being remodeled. Phones didn’t work in the room. “Kitchen” amenities were non existent. I honestly don’t know how this place had such a great rating."

"Amazing staff"

"Rooms and hotel was clean but the pool and hot tub was disappointing. The water was cloudy and looked dirty. Only 2 jets in the hot tubs were working."