“I requested an extra blanket, but it was never brought to the room. After asking a second time, they finally brought one, but the cover was provided separately for us to put on ourselves. I have honestly never experienced this in any hotel before. After a long journey, especially in a hotel that is not inexpensive, I did not expect to have to figure out their duvet-cover system myself.
It was also almost impossible to reach the reception by phone. I had to go downstairs just to ask for slippers,……