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Rooms are a bit pot luck, all clean but some are very dated and have a view of the A/C. A quiet request got a change of room, so a pleasant complaint is worthwhile if necessary. Beautiful reception, friendly helpful staff, close to Christmas markets without being distributed by them. Metro station ...
Great overall. What I enjoyed was Andrea from reception! I left my pair of sneakers behind, I gave her a thinking that I would have to wait till next day to get some answers but she was fast at responding and that’s what makes a 5 Star service. She is great!!!
The Hotel is very centrally located, convenient for shopping and sightseeing in the center of Brussels. Our room was very good with particularly comfortable bed. Most common areas of the hotel, however, need refurbishment. The advertised over-the-counter prices are rather high.
We stayed there for one night on Saturday. First of all, the room was very spacious and we could totally relax. The receptionist did not mention it, but I could even guess that she upgraded the room. It was such a treat. On Sunday, there was a local market in the plaza in front. We could see it above ...
Great hotel. I'm sure once upon a time used to be a 5 star but not anymore, although its still in great shape with large rooms, very clean and great location (right on Montgomery)
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