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Visited hotel before and thought service was excellent then. . Booked level lounge access again this time and disappointed at the surly staff in level lounge which is meant to be giving you the best service. Reception staff also not very friendly but Silas in the restaurant is the most friendly helpful ...
I normally come twice a year to Dubai and stay in hotels which costed me twice the price I paid for Hyatt Regency Creek. I booked two days in single room and 7 days in two bedroom suit as I had friends joining me. When we checked in, the staff at check in Mr Shive Shaji asked us for the 2nd booking ...
I would like to thank Mariam in reception for welcoming, helping and accompany me until I got to the room and make sure it got my admiration. Also chef Esam Nabhan & chef Adel in the restaurant for good reception, nice treating and showing all food items available. My stay in this hotel was really ...
Overall good but was restticted for club lounge access on 14th floor inspite of having an upgraded room to club tier with additional payment.
Apartment was lovely. Had a problem in the kitchen, but management was more than happy To offer complimentary breakfast while it got fixed. Excellent experience.
I have been a loyal guest coming here at least twice a year for the last 4 years. Excellent staff service, food, room and amenities. Best of all is the staff. From reception, pool, gym, club lounge and housekeeping they are all very friendly, knowledgeable, well mannered, well dressed and address ...
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