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Beautiful facility, they do push to sell you there points program which is rather pricey. I didn't particularly like the Las Vegas atmosphere next to hotel. They cater to all your needs.
Hotel is nice great staff room service takes long however it’s a big resort n they tell u in advance if it’s 30-60 min. Pools r nice n clean beach located right behind resort was nice n it’s super easy to walk into restaurants .. they have a cute coffee shop located on the first floor.
The beaches were beautiful and plenty of chairs. Food and employees were always happy to see you.
Great Service, excellent staff. The spa is absolutely one of the best experiences and i have been spas all around the world. Its right up there woth Vegas & Dubai spas
As with all inclusive resorts in general, food was just okay. Great service with extremely friendly staff. We have stayed at The Belved next door as well. This is a much larger resort and more elegant. I prefer The Beloved but my husband prefers The Excellence. I'm sure we will return to both. The ...
The hotel is the nicest new hotel near the Cancun airport, (10 mins away) good service, spa is good but overpriced, good food, could be better. It is always full so they are comfortable, this makes service not the best. But still ok if you want to spend 800 dlls a night
It was quiet, relaxed, uncrowded and discreet. Sauna, daybed, jacuzzi, top-shelf bar, 6 steps to the pool, king bed, double vanity bed, etc. The atmosphere was perfect for me and my girlfriend. We fell in love at this resort and I will never forget how we came together and how happy we were to find ...
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