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We had a beautiful room facing an open hall. Old, elegant architecture. Reception was welcoming. Location is central to St. Mark's, the Arsenale and other places we wanted to go to.
For me, what really made this hotel stand out was the quality of the staff -- at the front desk, in the restaurant, in the bar, the cleaning staff. They oozed professionalism and a dedication to service that showed in everything they did. After I checked out and left, the concierge chased me to the ...
Metropole is a beautiful, warm and friendly hotel in a prime location. The rooms are just what you would want from a Venetian hotel - almost. Bizarrely no coffee making facilities and given the cost of everything in Venice, a cuppa in your room would be nice. Overall a great stay though.
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