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Hotel and grounds are magnificent. Staff is exceptionally friendly, competent and helpful. Our visit over Thanksgiving was 5 star!
My daughter came to Houston for our little Christmas get away ! We usually stay at hotel near galleria but this time decided to stay downtown ! How lucky were we to try the hotel Alessandra ! Everything was perfect ! Beautiful place an excellent service ! I'd like to say how nice the bellmen were ...
Nice upscale hotel that is growing old. Room is very clean, equipped and comfortable. The restaurant needs renovation, there is even mold smell around. Breakfast is a la cartel but excellent. Valet parking is 33$ while you park just facing it for 5$ overnight. Overall good experience as I care most ...
Lovely room. All staff super friendly (except Gloria on the phone, very abrupt). Surprise cake was sent to our room for my daughter's birthday. Parking and breakfast each $22 per day which is a little steep.
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