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Hotel itself is very nice once you get inside, it's situated in a not particularly salubrious area. Although the the location is good for the airport bus and you can walk to most of the sights. Room quirky design, not entirely practical but fine for short stays. Breakfast very nice, good selection, ...
Very disappointed that this hotel is advertised for families. Yet there is NO child menu at all. I was told that there could be slide of cheese and a slice of tomato made up for her. She is two! That's not a meal. Food and drinks were ridiculously priced and lunch time food was not great. No bathroom ...
We found the Westin Excelsior to be clean, cool with an old school glamorous feel. Our rooms were fabulous, spacious, with plenty of wardrobe storage and room to move around without feeling cramped in. The bathroom was clean and well stocked with fluffy towels and toiletries. We found the staff to ...
The location is good, near all the attractions, we booked the superior room which exactly looks like the photo they showed, but nothing more. The bed is comfort and that's the only pros, the air circulation was somehow not good, there were some weird smells. However i would still recommend people ...
I was disappointed to learn that the Suites do not look over the park. Only the junior Suites do. That was not clear on the Expedia website. It should be corrected immediately to avoid further disappointment!
Excellent modern style rooms and location. Restaurant menu appeared a little limited, hence we chose to eat out. Nevertheless, I strongly recommend the hotel.
The hotel facilities and the Restaurant are top notch, but the service in the Restaurant, for dinner is really slow... to the point where you feel ignored.
We would appreciate a better breakfast offering. We stayed for 7 days with the breakfast and spa included. But it was the same stuff each morning. They should allow guests who stay over 3 days to order from the a la Carte menu.
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