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This hotel makes an overnight layover bareable. It's so comfortable (the pillows 😍) and easy to access. No bus from the airport and back
We loved this hotel! they were super accommodating for us with our kids, the valet staff ran down to our car multiple times when our kids or us forgot something. they brought a baby cot up to our room at no charge.
First Impressions are so important and the front desk person who checked us in was very attentive and made sure we are happy with our accommodation, offering two options which was really nice. Beds were immensely comfortable, location was fantastic and service by everyone we contacted was great. ...
Will definitely return to the Shangri-La! Excellent location in the heart of downtown Vancouver, close to shopping and lots of dining options. Wonderful customer service, beautiful rooms, delicious restaurant!
Very professional staff that go out of their way to greet your and ensure you have a great visit. Have been using this hotel for over 7 years and many of the same staff are still there. Rooms very clean and comfortable. Received an uograde this last visit due to my Expedia level. Great restaurants, ...
Very comfortable hotel with excellent, helpful staff. My one concern was that the food was overpriced both in the restaurant and ensuite for a downtown hotel. I was able to get better and cheaper food and snacks at nearby restaurants and drug stores.
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