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I visited at Jan which is freezing outside. It good that hotel has a good heater system. I can have a comfort sleep.
Our experience was positive from the moment we stepped into the hotel to the day we left. We got a room on the premier floor for slightly more than a regular room rate. Best decision ever! The lounge had a AMAZING spread it was a full meal all day! You technically never need to eat anywhere else. ...
More suitable for long stay. Check in staff was ok. Given room was a bit musky. When we open the cabinet, lots of dust flew out suggesting disuse. Otherwise ok.
Huge, beautiful hotel with large rooms, great pool and gym. There is also a spa, an amazing bakery and several restaurants. It is very safe and the staff is quite helpful even when language is a barrier. The bakery has items you can pick up and the buffet restaurant is awesome. The Spanish restaurant ...
Room was spacious and nicely decorated. Staffs were very helpful and friendly. Good location just next to famous West Lake. Within walking distance to shopping centers and restaurant.
This Park Hyatt location was newly opened last year. Facilities are very new and luxurious as always with Park Hyatt hotels. Location is not ideal for tourists as it's located in the financial district and slightly far from attractions. Most taxi drivers decline to drive there, making it very difficult ...
Wonderful quaint hotel. Only downside was our bathroom (mirror was slightly broken and water kept getting blocked no matter how many time we pulled the plug behind). Lovely staff and service. Would recommend
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