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Fantastic one night stay before our early morning flight. Wonderful facilities, however what really made our visit extra special were the professional friendly & courteous staff. Would not hesitate to recommend!
Check in was smooth and easy. Rianna at the desk was excellent. Very personable. Our room was spotless. LOVE the mini bar set up and the adorable little cocktails and pretty glassware. even more than that we really loved the loaner phone. What a great idea!! Had drinks downstairs in the best cocktail ...
First off all greeted by doorman on arrival took my case and walked me straight over to the desk for a free glass of champagne! Lush. Check in was fast and easy, ladies behind the desk were lovely made me feel comfortable and even had a cheeky birthday banter. #GirlTalk. Then was shown directly to ...
We stayed here for a week while dropping my daughter off for her study abroad program in London. EXCEPTIONAL service. Great location next door to Kensington Palce Gardens and Hyde Park. We had garden view room which was amazing. Good food options close by. Whole Foods two blocks away. Underground/Tube ...
Great central location to stay in London. Only back complaints is the bed was extremely uncomfortable and the hotel has extremely soft water.
A very nice, clean and well located Hotel. With luxurious rooms, friendly and professional staff. Excellent value for the whole experience in comparison to other 5* Central London Hotels. Literally 2 mins walk from the nearest Underground station.
Wonderful old hotel with modern convenience. Staff were lovely and most accommodating. We were early arriving from overseas and our room was not ready. Recognizing we were tired the staff upgraded us and gave us the room immediately. The glass of bubbles while we were checked in was appreciated. ...
The rooms are spacious for London and the location is convenient for the business area. The staff was cordial, but a bit indifferent in helping with a few requests (finding a bar/restaurant, printing boarding passes).
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