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Excellent location, close to the attractions and the train station (10 mins walk) as we travelled visit Pisa airport. Staff very attentive. Breakfast good, room and Spa nice. Only slight let down was the spa could benefit from a lick of paint. Still very nice to use after walking all day long!
Great location, staff and super helpful, A+ service, little pricy breakfast but it is worth it, concierge is outstanding, it is highly recommended and definitely no need to search anywhere else. Clean, classy and close to everything , all services you can imagine are available.
This place is a gem. It is runned like a family place with very attentive staff. The public rooms are nicely decorated and have a cosy and friendly atmosphere. At breakfast you can sit at the guest table with other guests or on a sofa in the lounge. They have anything you wish for including peanut ...
We found everything met or exceeded our expectations. The staff, in particular, were both courteous and efficient which added to the pleasure of staying at the Bernini Palace. The great majority of the staff are also proficient in English. The hotel is very close to Uffizi Gallery, Palazzo Vecchio, ...
I can't imagine what people could possibly complain about at this hotel. The staff is warm and welcoming. The breakfast served is excellent. The rooms are large and comfortable - and very quiet. Florence tends to be a noisy city, with scooters buzzing about day and night and trucks rumbling around ...
We stayed in Room 225 which had a huge canopied bed. The room was quiet and the setting beautiful. The room had all of the amenities of a 5 star hotel. The concierge group is phenomenal and helped me many times with my requests. I've stayed there before & would stay again. I recommend it without ...
The hotel is 5-star in most respects. Exceeded quality, very clean, a top quality restaurant and all of the requisite amenities. The staff was for the most part very helpful and had attentive with the exception of one lady at the front desk who was lacking in her abilities to communicate and ...
The Hotel staff was fabulous. The rooms are very nice. They have a lot of street noise and it is loud in your room. Ask for a higher floor to help with street noise.
We spent a delightful week in this hotel on the Arno river, in the very heart of Florence. Courteous and attentive staff, great facilities, perfect location. We'll go back.
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