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The staff is courteous. They are helpful and will not hesitate to assist us when we needed anything. Room service was quick and prompt. The toilet is small though but we got used to it. We will definitely return to this place again.
The staffs were friendly, pleasant, nice and they very fluent in English. I'm somewhat satisfied during my 4 days business stayed. Very convenient because the surrounding have shopping mall and restaurants in walking distance as well as bars.
Nice hotel, friendly staffs, connect to the mall. Intercontinental Buffett are delicious.
I am traveling quite often, I have not found a more service friendly staff around the world and the staff at the Doubletree in Jakarta. Breakfast is amazing, 100 or more choices. And this servers aim to please every little detail is cared for. I will always go back to this place when I go to ...
Short stop over Close to airport for an early start Very friendly and helpful staff Very clean and comfortable room
First class hotel stayed in horizon club loom and used the horizon clu b lounge great food available all day cocktails in the evening and has a great gym and spa plus outdoor pool Great staff
Excellent service and breakfast. Spacious and very clean room, comfortable bed. Shower was a bit small and could use updating. Location was close access to downtown but fairly quiet.
Unfortunately our health did not allow us to enjoy the hotel to it's fullest since we spent most of the short time we had in the room nursing colds. The staff was extraordinarily accommodating to us, specially to our baby daughter.
Room is quite big, however no soundproof. Had issue with business centre until one of the staffs took initiative to troubleshoot the problem. Otherwise it could have been days waiting for the resolution.
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