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The hotel is well located, but unfortunately was full during my stay. My family and I could never get a place at the swimming pool and the service at the "beach" was to slow and make several errors executing our orders. The rooms are still ok. Valet parking is well expensive.
Stayed here for 3 nights and had the best experience . All of the staff were super friendly and attentive to your needs. I lost my lap top and security was so professional and helpful to help me find it. Thank you James Rock for all your help. Everyone of the wait staff , bell boys , security and ...
We stayed here one night to celebrate our engagement while in South Beach. The W was super kind to upgrade us to an even large suite than we had booked! EXCELLENT! Right? Well, overall, yes. But when staying in a 5* hotel one would expect the little details to be all in place. They weren't quite ...
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