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Every staff member in every department was friendly and helpfull. If they could not speak English they found somebody that could. I would stay here again.
Arrived early and the room was not available. Offered upgrade with a minimal fee of only $50. The new room has a panoramic view of Huangpu river. You can lay back in the huge tub next to the window and immerse yourself in the breathtaking view. There is separate shower and toilets. The toilet is ...
When we checked in the hotel, we found that the room was not the one we booked. The hotel staff was very helpful. He helped us and even upgraded a gorgeous room for us. We have a wonderful stay in the hotel. We can not ask more.
Very convenient location next to MRT station. Walking distance to many malls in Jing An as well as the French Concession District. Jing An Temple only a 5 minute walk away. Large, comfortable rooms.
Very clean rooms to relax and do office works after hours. Heater wasn't strong enough to make your room any warmer than 23 deg. cel.
Stayed one night, hotel location is convenient, metro station is right beside the hotel. Modern looking hotel, staffs are friendly. Only thing was the shower, the way they installed the shower head or the type of the shower head is just wierd. you have to stand very close to the edge of the tub then ...
Spacious room with friendly and helpful staff. Was always greeted with a smile. Situated a block from the Pedestrian Street. Convenient store and local places to eat behind the hotel. Subway exit a block away.
Minimalist & modern, clean. I was very satisfied with my stay at the Novotel. The only problem is the location. The hotel is located in the suburbs far away from certain main event area. But I was very comfortable stay in there. The price, and the quality was far superior.
Great location close to everywhere. Free late night meal is a gift for tourists to relax before going to bed.
great view on high floors, friendly and efficient staff, convenient location because the hotel is connected to the subway station, but the breakfast was so-so. Swimming pool was closed for renovation. Nice gym.
It’s an outstanding hotel. The staffs were friendly and helpful. They went far and beyond to help me on my needs for sightseeing to dining. The room was clean and updated. The food was excellent.
Nice stay here, a good choice referred by a friend - it's convenient and clean, staff also very helpful. Very good choice if you like Japanese food too. Will definitely re-stay if I come back to Shanghai. A little bit expensive when you book but you will not regret of your choice after your stay ...
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