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Hotel is well located near to the central station and a range of shops and restaurants. The room we stayed in overlooked the courtyard and aside from being on the dark side (decor and lack of lighting), was perfectly adequate and in very good condition. The only additions I would have appreciated ...
very friendly and helpful staff.....very welcoming and nothing was too much trouble. hotel very clean and in good location over looking canals etc.....close to shops bars and restaurants.....
It was amazing as always expected to be all the times when ever i come back to this Hotel i get the same high quality attention & services
This is by far and away our favourtie hotel in Hamburg. The staff are incredible - friendly, attentive, professional and warm - and the hotel itself is fantastic. One tip - make sure you get a room with a bath! My husband and I would both recommend paying for the breakfast - it is out of this world! ...
The room was clean and spacious,staff were friendly. It was close to shops and restaurants. The disadvantage was the internet which was not free.
Arrived at this 5 star hotel and given our room key, we went to the 3rd floor and was unable to get in the room after trying for 10 mins, eventualy someone came to the door and asked why we were trying to get into there room. We then went back to reception to be told sorry, they then gave us another ...
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