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The hotel was handy due to being walking distance to Times Square, check in was really busy not enough staff on but staff very pleasant. They need to put a spare toilet tissue in room just a tip as a motel owner.
This is the second time we have stayed at this hotel and it does not disappoint. The staff is very welcoming and friendly and we checked in less than 5 minutes. We have stayed in a few hotels around NYC and this by fas is the best. The rooms are very clean and the bathroom is modern. Close to ALL ...
The staff was attentive and friendly! The room was very comfortable and sizeable for a NYC hotel room. I loved the television mirror in the bathroom.
Third time coming to NYC and staying at the Refinery. Twice was for my daughters birthday and both time they upgraded our room and left cupcakes and a note. They texted to me to make sure everything was ok both days. The beds are great, room decor is fabulous, and our room was really big. I wish ...
This hotel is among one of my favorites in NY. It is definitely on the luxe side, but I’ve been able to get decent rates through Expedia that it has always been worth it but unfortunately my last stay wasn’t the best. I had a few encounters with a female manager who was very rude to me. I will though ...
I love the modern and Clean feel of the Row. Black and White with pops of color, especially in guest rooms...and while I am sure there is reasoning for it, whether zoning or permits or budgetary, the renovations stop at the in room bathrooms. It makes the rooms feel unfinished.
The staff was incredible. They were very helpful from the moment when we arrived checked in and needed to know how to get to the game at MSG. The next morning giving us suggestions on where to get a NY Bagel. They even helped us print out tickets for GMA and call us a cab to get us back to the airport. ...
Hotel was conviently located, clean and comfortable. A major improvement would be to upgrade the bedding.
Great location, excellent staff - friendly , accommodating. Great breakfast. Only negative was bathroom wasn’t as private as I would have liked. Tinted glass wall and door!! Yikes
This Hotel is cool if you love the convenience of being close to everything and can appreciate its Art Deco style. Nicola Tesla lived in this Hotel for 10 years and if you go down to the Business Level, you'll see photos and relive history. The room was comfortable, clean and staff went out of their ...
The hotel is really convenient if you have to visit offices in financial district. every thign is a walk away. amazing restaurants nearby 9/11 memorial is on next block. Rooms are compact but thats a norm in Lower manhattan. Over all a great place for a 3-4 night business trip
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But you aren't going to spend your entire vacation in your room, of course. We've got you covered. You'll find plenty to do in a sprawling city like this one, like visiting art galleries and taking in live performances. Make friends with the locals -- they'll be happy to sit down for a pint or a cuppa.
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