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The hotel was handy due to being walking distance to Times Square, check in was really busy not enough staff on but staff very pleasant. They need to put a spare toilet tissue in room just a tip as a motel owner.
I was put off by the $40+ residence fee for internet, phone, and exercise privileges. And I wish there had been a coffee maker in the room. For the most part, it was a good experience. Quaint atmosphere and excellent staff.
This is the second time we have stayed at this hotel and it does not disappoint. The staff is very welcoming and friendly and we checked in less than 5 minutes. We have stayed in a few hotels around NYC and this by fas is the best. The rooms are very clean and the bathroom is modern. Close to ALL ...
The staff was attentive and friendly! The room was very comfortable and sizeable for a NYC hotel room. I loved the television mirror in the bathroom.
The hotel is beautiful. Most staff go out of their way to ensure your stay is great. Maria, who checked us in and checked on us every day was fantastic. The bell staff was less than stellar and arranged airport transportation that was way over priced. Other than that, i would recommend this hotel ...
Hotel was great, the staff were very friendly and helpful. Location was great, two subway stops at either end of the block, short walk to 5th Avenue (5 mins), Times Square (10-15 mins) and Central Park (5 mins). Great view over Times Square with larger than average room size and window for New York. ...
Hotel was a great location right in Times Square. Very clean and our room was upgraded so we had a higher floor and nice view. Hotel staff were very nice and accommodating
From the moment you pull up to the Trump Hotel, you know you’ve entered a special experience. The staff are all very professional, very accommodating. The main point it stands out to me is that I never felt as if the staff was focused on the tip. It was all about the service, and the tip was left ...
Great location close to all major attractions. Hotel lobby was beautiful vey glamourous and the rooms were some what basic they were clean and overall was good value for money.
I love the modern and Clean feel of the Row. Black and White with pops of color, especially in guest rooms...and while I am sure there is reasoning for it, whether zoning or permits or budgetary, the renovations stop at the in room bathrooms. It makes the rooms feel unfinished.
The staff was incredible. They were very helpful from the moment when we arrived checked in and needed to know how to get to the game at MSG. The next morning giving us suggestions on where to get a NY Bagel. They even helped us print out tickets for GMA and call us a cab to get us back to the airport. ...
The location of this hotel is unbeatable! It is right on front of the Times Square red stairs. The hotel was good. I will say that the rooms need a little update but the overall was good. Try the Havana Central restaurant that is steps away.
We loved this hotel. Newer hotel, and very clean. Very close to times Square and subway entrance on 44th st and 8th Ave. The staff was very nice. The breakfast was a plus! Will definitely stay here again.
Hotel is located in a perfect place. We had no trouble finding anything and where amazed how central we were for what we wanted to see and do. The highlight is madison square garden across the road. Pre holiday we were able to easily get tickets to four events which filled our evenings
The hotel is really convenient if you have to visit offices in financial district. every thign is a walk away. amazing restaurants nearby 9/11 memorial is on next block. Rooms are compact but thats a norm in Lower manhattan. Over all a great place for a 3-4 night business trip
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