"Wonderful – one of the best hotels ever..."
I was born and raised in Porto, but live out, these days. Coming back to Porto and staying in a hotel in always a bit odd, therefore, as often I feel I have to dodge the tourist-trap, in what is now a first-class tourist city. But not this time, for sure. The location is the best you can have, right in the beautiful city center, next to a number of exciting things to see, good places to eat, etc.. The quality of the hotel is outstanding. I felt pampered from the moment I got in. Not a single moment of 5-star-hotel-presumptuousness: quite the opposite, the magnificent staff knows that 5-star means attention, care, and even genuine interest. There was certain nobleness of attitude, and clearly their staff manager picked people who are nice and seem happy in what they are doing. TI could be stepping out of the elevator at 5 am, and the staff greeted me by my name, to let me know about that my taxi was getting there in 5 minutes (they actually looked like they cared about getting me to the airport on time!). The rest goes without saying: excellent room (bed, bedding, bathroom,...), excellent breakfast, prime service at all times. Decoration well above par.
Traveller from San Diego, CA