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Beautiful beach, very nice pool, beautiful grounds. Food is not good. we stayed in junior suite, the room is strange, no privacy. I would recomend this hotel for people who dont care about the food.
The Hard Rock is a massive complex that has something for everyone. It has the all-day drinking experience down to the kiddie pool all day experience. For an all inclusive, the food was actually very good. The beaches are large white, clean sand. The entire complex is very clean and well kept. Staff ...
Very hard open and close old very old patio door can’t close if u go out
Everything was good. Surprising that there was a shortage of hot water on occasion and the food other than American and Dominican food was horrible.
The staff were friendly and helpful once they understood the request (language barriers). Our rooms were close to the theater and were extremely noisy at night. I would suggest requesting a room away from that area.
Hotel is very nice and big.Staff was very friendly.Lots of restaurants,food was very good. The room was comfortable and clean. The beach was beautiful. Lots of things to do dancing classes at the beach,games,music,pool parties! Quiet areas if you want to rest. Foam party at the pool was lots of fun. ...
Average hotel and food but the staff make this stay worthwhile
This is not our first time at this hotel and it won't be our last. Plan to go back again with the whole family. Staff and resort were exceptional with the exception of one minor incident due to language barrier.
We spent a week at Excellence Punta Cana and it was amazing. Hotel is newly renovated and it looks amazing. Rooms are clean, food is good, staff is super nice and they keep the entire resort clean. Few restaurants are strict with the dress code with men so make sure to bring collar shirts and closed ...
Location is great. Site is great. Modern design is fresh. A bit sparse in areas. Our main comment would be that the staff are not professional enough for the caliber of this resort. They need to be trained more thoroughly. I would compare this resort to the Sandals resorts in price. The staff are ...
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