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5 star Independent hotels in Riviera Maya, Quintana Roo

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Grand Velas Riviera Maya - All Inclusive - Playa del Carmen Hotels
Rating: 5.0 Stars
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Grand Velas Riviera Maya - All Inclusive

Carretera Cancún-Tulum KM 62, Playa del Carmen 77710 - Map
 
 
"Amazing Service and Location"
I would say first and foremost that the service received at this hotel was better than any hotel I've ever been at or can remember and I've been to many. We stayed at the Zen Area (cheaper part) and the Grand Ambassador area (top end) for about 8 days in total and loved every minute of it. Being inclusive meant you never worried about extras and the fact the hotel complex has a good 7 or so restaurants also made the evenings more interesting with very difficult delights on offer. The staff wear ear pieces and track where you are and going so they can anticipate your next move which was unnerving at first but eventually made the stay that little better and made us feel like royalty. The hotel is located nearby Playa so you can pop out and parking is inclusive as well. The rooms are huge and roomy and we there isn't alot not to like about this hotel.
A Traveller
Located 5 minutes from downtown Playa del Carmen, 2 miles (3.2 km) from El Camaleon Golf Club and 2.7 miles (4.4 km) from …More
Ambassador at Grand Velas All Inclusive - Playa del Carmen Hotels
Rating: 5.0 Stars
$1,833
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Ambassador at Grand Velas All Inclusive

Carretera Cancun Tulum Km. 62, Playa del Carmen 77710 - Map
 
 
Located in Playa del Carmen, this beachfront resort is in the city center, 2 mi (3.2 km) from El Camaleon Golf Club, and 2.7 …More
Grand Class at Grand Velas All Inclusive - Adults only - Playa del Carmen Hotels
Rating: 5.0 Stars
$1,973
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Grand Class at Grand Velas All Inclusive - Adults only

Carretera Cancun Tulum Km. 62, Playa del Carmen 77710 - Map
 
 
"Gorgeous Hotel, Amazing Food, Service Spotty"
I was hesitant to do another all-inclusive as the food tends to be average, but this is definitely a resort for the foodie. The food at the restaurants was outstanding. Service at the Pilaf (french) and SunLin (Asian) was top notch. Service at Frida (mexican) and the Bistro (american) was very spotty. In particular, if you are looking to have breakfast or lunch at the Bistro plan for a long stay as they seemed to be a bit short staffed. We did go to one of the buffet restaurants and it was fine for a quick meal for breakfast. Beach is gorgeous, plenty of cabanas and the staff was very attentive to taking orders for food and drink. We stayed in the adult side and the rooms were huge. Had a walk out patio and plunge pool. Great views. Each room has their own butler and ours, Yocelyn, was wonderful. Spa was great although I do have a small gripe. We received a voucher from Expedia but were told we could not use as it was not on a high end service(i.e.,massage). There was no communication of that point. In the end, the spa split the difference with us, but I did feel at a high end resort they should have honored the voucher. But overall it was a great resort with outstanding food for an all inclusive.
Traveller from Chicago
Located in Playa del Carmen, this beachfront resort is next to a golf course, 2 mi (3.3 km) from El Camaleon Golf Club, and …More
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Rating: 5.0 Stars
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Hotel Club El Mandarin

CARRETERA FEDERAL CHETUMAL , KM. 299, Playa Del Carmen 77710 - Map
 
 
Situated in Playa del Carmen, this hotel is 2.1 mi (3.3 km) from El Camaleon Golf Club and 2.6 mi (4.1 km) from Tres Rios …More

Search from 4 Independent Riviera Maya Hotels - 5 Stars


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