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Excellent customer service. The food was amazing. The resort is smaller than ones I've visited in the past but would definitely stay again.
Very quiet and relaxing resort. We loved the atmosphere and thoroughly enjoyed every minute. The entertainment was just ok. We have seen much better entertainment and live music at other places. However, we didn't come for that purpose. The beach was a little murky and full of seaweed, so that was ...
The Mayakoba area is just so amazing with a great focus on ecological sustainability. Very impressed with the design of the resort, the shared facilities and the food offering. Overall a great experience for even a two day stay!
The hotel is just beautiful and the food is great. Hotel is surrounded by nature and makes you feel calm & happy. Hotel staff always helping everybody. Pools nice & clean.
Great hotel, Kids loved it . We been amazed by rooms, stuff and restaurants. Outstanding Spa!!! ( highly recommend) Beach could be better, but everything else GREAT!
This hotel was exceptional, not only was the hotel incredible so was the staff. They really were so attentive and wanted you to have the best stay. This Hotel was breathtaking i would recommend anyone to experience Mayakoba for yourself.
Everything about this place was first class. The hotel staff couldn't be more polite and accommodating. Everyone would stop what they were doing when you passed by to greet you and let you go by. The rooms were amazing and super romantic. The food was incredible. I definitely recommend the all inclusive ...
The Viceroy Riviera Maya was incredible. Everyone was so helpful. We absolutely loved it! Can’t wait to return.
The Rosewood Mayakoba is an experience not to be missed. They have thought of everything! The service is second to none and the staff always has a smile for you. The bikes are a great touch and the spa is not to be missed. Get some ceviche at the LaPlaya beach club and wash it down with some ice ...
Great place. I recommend it. A real five star resort The food is VERY expensive.
Great stay for the 4 days with family. Staff very helpful. much to do and many places to eat from. Steakhouse, Italian and buffet restaurants were excellent. Only negative, chairs by beach. Needed to reserve chairs early but staff really attempted to assist finding chairs for you. Service at mexican ...
My stay at the grand Hyatt playa del Carmen was awesome. The staff and the expedition staff alone the the restaurants and grounds men were very helpful and nice. It was pleasure to stay at this location I would book my next trip asap
The monkey outside the rooms were amazing. The kids loved the water park and pool. I have teenage boys and they loved it all. The shows at night were also entertaining for the whole family. Only part I didn’t like is the sales pitch to buy in to a vacation program. They do leave you alone if you ...
One of the best places I’ve ever stayed at.. from the food to the staff everything was perfect!!
Our experience was over and above our expectations. It is a great location, close to 5th Ave and a authentic resort that isn't overly crowded. The food is amazing. We loved everything about this resort and will definitely be back.
exelent food and staf well traine at least we need more time to see the place i just whent for one night is not enoff the place is very big and beutifull
We stayed there for 7 days with my parents and my 2 kids and we all really enjoyed our stay there. Friendly staff, good food, wonderful entertainment! When we arrived there was already a crib in the room, big bottles of water were always available. There are many restaurants so you can always just ...
I had a great experience with Elements Tulum. It is well-located - convenient to walk into town, right off the bike path that takes you to the beach, very short bike ride to the Mayan Ruins. The rooms are very pretty and spacious. The bathroom was lovely. All had excellent finishes and was a pretty ...
Loved sitting on the patio on the second floor in the morning enjoying breakfast and coffee..watching resort staff do such a great job! Gym was quite awesome....I would have like more air movement....maybe a couple of fans . Only complaint in 201c was the shower didn’t have enough pressure to wash ...
If want to party hang out at the pool bar. If you want quiet hang out at the beach.
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