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Great night stay. Very convenient location. Right at terminal 5. Room very quiet and clean. Wonderful linens and pillow. Extremely comfortable. Will be back when traveling through London
Hotel is a luxurious place however in the morning we had to wait a considerable amount of time to be sewed for our breakfast. Staff offered breakfast in a bar which is not comparable .
We thoroughly enjoyed our stay! Only regret is that I left my bathing suit and did not have the opportunity to shop for one so I missed out on the lovely pool and Jacuzzi. The staff were very welcoming and friendly. From the front desk to the concierge to the bartenders (especially the one who looks ...
I got complimentary river view on 8th floor. Staff is very friendly. Also,there is bar lounge and I really loved it. Overall excellent stay, service and staff. I would highly recommend this to anyone .
Friendly staff, promptly addressed the fact that the room wasn't ready with an upgrade. Good room service
I have stayed at a few 5 star hotels in London but in terms of customer experience this has been the best I have experienced in recent years. The post booking interface with one of their team was excellent and as we were booking for a special occasion this was most welcome. The rooms were exactly ...
Pleasantly quiet area immediately around the hotel, close to all public transport routes especially the coach station. A good mix of mod cons within an older Georgian building. The idea of each room having use of a 'handy phone' was novel and such a good idea - we used ours for finding our way around ...
recommend this hotel due to the look and cleanliness. Defo worth a trip. and its got a club in the basement which is Cash only , which is a pain the backside but apart from that it was not bad especially on a sunday night!
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